Privacy Policy

This Privacy Policy explains how Eastern Travel LLC ("Eastern", "we", "us") collects, uses and protects the personal data you share with us when you enquire about, book or travel on one of our journeys. We take your privacy seriously and only ever collect what we need to plan and deliver your trip.

What we collect

When you contact us we collect the details you provide directly: your name, email address, phone number, the dates and type of trip you are interested in, and the content of your messages. To confirm a booking we also collect the information required to arrange your travel — passport details, dates of birth, dietary and accessibility needs, and emergency contact details. When you visit our website we collect basic technical data such as your IP address, browser type and the pages you view, to keep the site secure and improve it.

How we use your data

We use your information to respond to your enquiry, prepare a tailored itinerary and quote, arrange and operate your trip, comply with legal and regulatory obligations, and — only where you have agreed — to send you occasional travel ideas and offers. We never sell your personal data to anyone.

Who we share it with

To deliver your trip we share only the data that is strictly necessary with the partners involved: hotels and yurt camps, local guides, transport and rail operators, airlines and, where relevant, border and registration authorities. We also use trusted service providers to host our website, send email and process payments; these providers may process your data only on our instructions and under contract.

How long we keep it

We keep enquiry data for as long as needed to follow up, and booking records for as long as required by law and our accounting and insurance obligations. After that, your data is securely deleted or anonymised.

Your rights

You may ask us at any time to access, correct, delete or restrict the personal data we hold about you, to receive a copy of it, or to stop using it for marketing. To exercise any of these rights, or to ask a question about this policy, please contact us using the details on our Contact page. You also have the right to complain to your local data protection authority.

Cookies

Our website uses a small number of cookies to function and to understand how it is used. Please see our Cookie Policy for full details.

Changes

We may update this policy from time to time. The current version always appears on this page, with the date of the last update.